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Arris Touchstone TM804G Normal Status Lights


Arris Touchstone TM804G
Bolded Status/Descriptions Below Indicate Likely Failures
Light
Status
Description / Suggested Action to Take
POWER Green (Solid) Normal operation
Green (Flashing) Not connected to A/C power, running on battery unit
Unlit No power from A/C or battery
DS Green (Solid) Connected to the Internet. (Ultra-high speed)
Yellow (Solid) Connected to the Internet. (High speed)
Green/Yellow (Flashing) Firmware upgrade or no Internet connection
Unlit No power
US Green (Solid) Connected to the Internet. (Ultra-high speed)
Yellow (Solid) Connected to the Internet. (High speed)
Green/Yellow (Flashing) Firmware upgrade or no Internet connection
Unlit No power
ONLINE Green (Solid) Internet is available
Unlit Internet is not available
LINK Green (Solid) Connected to 1000 BaseT Ethernet
Yellow (Solid) Connected to 10/100 BaseT Ethernet
Green/Yellow (Flashing) Computer/Network activity
Unlit No power
TEL 1-4 Green (Solid) Telephone is on the hook
Green (Flashing) Telephone is in use
Unlit Disabled
BATTERY Green (Solid) Battery good
Green (Flashing) Battery bad or low
Unlit Battery missing or MTA not registered
Note: The DS & US indicators flash yellow during startup, and turn green if the Telephony Modem establishes an ultra-high speed connection. For some cable companies these colors may be reversed. The LINK indicator may be yellow or green, as determined by the table on this page.

For more information or to have your device listed please contact Infotel Systems

The Story Behind "Status Lights"

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